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দেড় ঘন্টা যাবত বাংলালিংক customer service provider কে র‍্যাগ!!

মানুষ আজাইরা থাকলে একটু সাহিত্য চর্চা কইরা মজা নেওয়ার চেষ্টা করে। আমিই আর ব্যতিক্রম হইতে যামু কেন! যদিও হাতের লেখা ভালো না, তাও ২/১ অক্ষর লেখলে যদি মানুষ পড়তে পারে, তাইলে আর ক্ষতি কি!! Enamul Hassan [7:35 PM]: I have got tk 70 bonus, which can be checked by *124*3 Banglalink [7:35 PM]: Connection established. Banglalink [7:35 PM]: Initiating Chat, Please Wait. Banglalink [7:35 PM]: Welcome to Banglalink Online Customer Service Banglalink [7:35 PM]: Connecting... An agent will be with you shortly. Enamul Hassan [7:36 PM]: # Enamul Hassan [7:36 PM]: but the taka is not cutting Mehedy Hasan [7:36 PM]: Assalamualaikum, this is Mehedy from Banglalink. Enamul Hassan [7:36 PM]: walaikumussalam (advnce) Enamul Hassan [7:37 PM]: u r hasan and i m hassan Mehedy Hasan [7:37 PM]: Bonus talk-time can be used for BL-BL calls (excluding FnF numbers) from 9 AM-5 PM with 7 days validity. Enamul Hassan [7:38 PM]: i know Enamul Hassan [7:38 PM]: yes Mehedy Hasan [7:39 PM]: Well. Enamul Hassan [7:39 PM]: i phoned my friend who is not in my fnf list and using banglalink number, i called with in 9 AM-5 PM Enamul Hassan [7:40 PM]: but they did not cut my bonus balance, they cut my original balance, :'( :'( :'( Mehedy Hasan [7:41 PM]: We are extremely sorry about your current problem sir. You can call our helpline 121 to give your complaint about that. Enamul Hassan [7:42 PM]: is it free to call 121? Enamul Hassan [7:43 PM]: hello sir, r u there? Mehedy Hasan [7:43 PM]: Yes i am. 121 call charges are Tk. 0.58/ Min and charge per 10 sec 0.09584 paisa (With VAT). Sorry for the late reply. Enamul Hassan [7:44 PM]: what is my fault here sir? will they back the money, if i m right? Mehedy Hasan [7:45 PM]: Yes sir. Enamul Hassan [7:45 PM]: will they back the full money to call 121? Enamul Hassan [7:46 PM]: that means if i am right, then calling to 121 is free? Mehedy Hasan [7:47 PM]: You will get your money which amount is only you over charged thoriugh call your friend. Enamul Hassan [7:47 PM]: calling 121 is not free then? Mehedy Hasan [7:48 PM]: 121 helpline is not free for you sir, sorry. Enamul Hassan [7:48 PM]: why? what is my fault here sir? Enamul Hassan [7:48 PM]: is my pocket is the property of banglalink gsm? Enamul Hassan [7:48 PM]: u have both rights? that means you have the right to do fault and taking money from me for thats fault? Mehedy Hasan [7:50 PM]: We have to check you number regarding your charging problem. Thats why you must launch a complaint through 121 first. Enamul Hassan [7:51 PM]: why i should spend money for ur fault? Mehedy Hasan [7:52 PM]: Fault is not acknowledge yet. We have to check first. Enamul Hassan [7:53 PM]: then, when ur fault will be acknowledged, will u back my money to call 121? Enamul Hassan [7:55 PM]: hello Enamul Hassan [7:55 PM]: are you there sir? Mehedy Hasan [7:55 PM]: I already mention it sir. 121 helpline is not free for you. You can call our 158 with free of cost. Within 60 minutes we will call back you and try to solve your problem. Enamul Hassan [7:56 PM]: to call 158 is free of cost? Mehedy Hasan [7:56 PM]: You can call our 158 with free of cost. Enamul Hassan [7:57 PM]: sure? Mehedy Hasan [7:57 PM]: You can call our 158 with free of cost. Enamul Hassan [8:00 PM]: okey, thats good Enamul Hassan [8:01 PM]: i have some other query Mehedy Hasan [8:01 PM]: Please. Mehedy Hasan [8:02 PM]: Hello, are you there sir? Enamul Hassan [8:02 PM]: a msg came from banglalink at 03:21 PM on 06/04/2013. where it is written that: Mehedy Hasan [8:03 PM]: Yes. Enamul Hassan [8:04 PM]: 1000 min bonus pete tk 58 recharge korun, bonus balance check korte dial *124*3# Mehedy Hasan [8:04 PM]: Yes we have it. Enamul Hassan [8:05 PM]: ow, the time is not that, that is more older Enamul Hassan [8:05 PM]: however, i recharged tk 58 Mehedy Hasan [8:05 PM]: May I know your query? Mehedy Hasan [8:06 PM]: Hello, are you there sir? Enamul Hassan [8:07 PM]: then a msg came written: "1000 min offer e prothom 100 min somoporiman bonus apnar account e joma hoyeche. poroborti bonus pete agami 30 diner moddhe th. 58 recharge korun bla bla bla" Enamul Hassan [8:07 PM]: why? Enamul Hassan [8:07 PM]: did u told me before about that? Mehedy Hasan [8:09 PM]: "1000 min offer e prothom 100 min somoporiman bonus apnar account e joma hoyeche. poroborti bonus pete agami 30 diner moddhe th. 58 recharge korun" this is our offer condition. Are you asking about our offer details earlier? Enamul Hassan [8:11 PM]: you told me to recharge tk 58, that means i fulfilled the given condition Enamul Hassan [8:11 PM]: so, u have to give me the taka Mehedy Hasan [8:11 PM]: Well. Enamul Hassan [8:12 PM]: but what are you doing now? u did not give the taka, rather u gave new conditions Mehedy Hasan [8:13 PM]: Did you not received first in equivalent free money of TK.70? Enamul Hassan [8:13 PM]: u didnot write "conditions apply" in ur msg. so, why should i ask for details? Enamul Hassan [8:13 PM]: :O Enamul Hassan [8:13 PM]: how stupid talking? Enamul Hassan [8:13 PM]: where is the 1000 min ? Enamul Hassan [8:14 PM]: why now tk 70? Enamul Hassan [8:14 PM]: Is the name of the country is "Bangladesh" or "Banglalink"? Mehedy Hasan [8:15 PM]: In sms its not possible to write full offers sir. For that we do request all of our customer to call 121 for details in all of our advertisement. Enamul Hassan [8:15 PM]: Why u opened such types of cheating store? Enamul Hassan [8:15 PM]: u did not write it in sms to call 121 even Mehedy Hasan [8:16 PM]: In sms its not possible to write full offers sir. Enamul Hassan [8:16 PM]: is banglalink is a store house of cheating? Mehedy Hasan [8:17 PM]: Its only your personal opinion. Look at: Remaining 900 min will be given in 9 equal monthly installments of 100 min each after every 30 days from each installment received date. Mehedy Hasan [8:17 PM]: To get each installment bonus you need to have cumulative Tk.58 recharge in the next 30 days of previous installment received date. Enamul Hassan [8:18 PM]: it is the opinion of every fellow customer of banglalink sir Enamul Hassan [8:19 PM]: again min? Enamul Hassan [8:19 PM]: u r giving tk not min Enamul Hassan [8:19 PM]: stop lying Enamul Hassan [8:20 PM]: banglalink is a name of vogues telecom Enamul Hassan [8:21 PM]: the name "banglalink" should be changed to "vogus-link" Mehedy Hasan [8:21 PM]: Its also your personal opinion sir. After first month bonus we will give remaining 900 minute not taka. Enamul Hassan [8:22 PM]: take the changing from customer and arrange a vote Enamul Hassan [8:22 PM]: all will vote for vogus link Mehedy Hasan [8:23 PM]: Only first month we will give equivalent free money of TK.70 of 100 minute. Enamul Hassan [8:23 PM]: "1000 min offer e prothom 100 min somoporiman bonus apnar account e joma hoyeche, bla bla bal" -- where is the 100min of first month? Enamul Hassan [8:23 PM]: how min = how taka? Enamul Hassan [8:24 PM]: 100min = 70 tk? why? Enamul Hassan [8:25 PM]: stop such types of cheating with customer Mehedy Hasan [8:26 PM]: Did you noticed that "100 min somoporiman bonus apnar account e joma hoyeche". 70 taka is your bonus money that you will get in only first month after recharging exact 58 tk. Its mean 100 minute=70 tk. And 100min = 70 tk is an offer from us. If you wish to take this offer,then you are welcome. Enamul Hassan [8:26 PM]: banglalink is the name of rajakar! Enamul Hassan [8:26 PM]: stop such type of rajakari Enamul Hassan [8:26 PM]: vogus offer Enamul Hassan [8:27 PM]: give no details Mehedy Hasan [8:27 PM]: Already we will sir. Mehedy Hasan [8:27 PM]: Do you have any other query? Enamul Hassan [8:28 PM]: banglalink is the store house of shameless people Enamul Hassan [8:28 PM]: fie! fie! Mehedy Hasan [8:28 PM]: Do you have any other query? Enamul Hassan [8:28 PM]: leave the service from banglalink, protest such types of rajakari Enamul Hassan [8:28 PM]: i have a last query Mehedy Hasan [8:29 PM]: Hello, are you there? Enamul Hassan [8:29 PM]: is the banglalink a store house of cheating? Mehedy Hasan [8:29 PM]: Please asks about BL service related query. Enamul Hassan [8:30 PM]: i asked about BL, is it necessary to ask about BL service? Mehedy Hasan [8:30 PM]: Of course. Enamul Hassan [8:31 PM]: if it is, then where will we ask about BL? Mehedy Hasan [8:31 PM]: From BL online service, you have to go contact us tab then feedback option, you can submit your feedback there. Enamul Hassan [8:32 PM]: i want to ask, not want to give feedback Enamul Hassan [8:32 PM]: then what should I do? Mehedy Hasan [8:33 PM]: Yes i am. Enamul Hassan [8:33 PM]: how long the BL will give such types of nasty minded service (BL service relared)? Enamul Hassan [8:34 PM]: what do you mean by "Yes i am"? Mehedy Hasan [8:35 PM]: From BL online service, you have to go contact us tab then feedback option, you can submit your feedback there. Our management will consider it with regards. Enamul Hassan [8:36 PM]: oh, how disgusting u r! i told u that i want to ask about BL, not want to give feedback Mehedy Hasan [8:38 PM]: With that option you can use for your desired correspondence. Enamul Hassan [8:38 PM]: okey, tell me now, how long the BL will give such types of nasty minded service (BL service relared)? Mehedy Hasan [8:39 PM]: Its not related with BL service related query, sorry. Enamul Hassan [8:40 PM]: "how long the BL will give such types of nasty minded service?" -- isnt it BL service related query? Mehedy Hasan [8:40 PM]: No sir. Enamul Hassan [8:40 PM]: why? Mehedy Hasan [8:40 PM]: Its not related with any of our service. Enamul Hassan [8:41 PM]: who teach you about "BL service related query"? Enamul Hassan [8:42 PM]: catch the ear of your teacher who taught you about "BL service related query", and bring to me Mehedy Hasan [8:42 PM]: Its not related with any of our service query. Is there anything else to know? Enamul Hassan [8:42 PM]: it is not only related with any of your service but also related with all of our service. Enamul Hassan [8:43 PM]: did you ever read the grammar rules "Not ony... but also..."? Mehedy Hasan [8:43 PM]: Thanks for your suggestion. Enamul Hassan [8:44 PM]: what suggestion? Mehedy Hasan [8:44 PM]: Is there anything else to know? Enamul Hassan [8:44 PM]: I am not a techer to give you suggestion Mehedy Hasan [8:44 PM]: Is there anything else to know? Enamul Hassan [8:44 PM]: yes Enamul Hassan [8:45 PM]: what will be the next target of BL service? Enamul Hassan [8:45 PM]: do the banglalink use cleverbot? Mehedy Hasan [8:46 PM]: Sir please asks about BL service related query. You are not allowed to know the future plan. Enamul Hassan [8:46 PM]: okey Enamul Hassan [8:46 PM]: do the banglalink use cleverbot? Mehedy Hasan [8:47 PM]: Sorry sir, please clear the query again. Enamul Hassan [8:47 PM]: do the banglalink use "cleverbot"? Enamul Hassan [8:47 PM]: dont uknow about cleverbot? Mehedy Hasan [8:48 PM]: Will you please elaborate your mentioned word? Enamul Hassan [8:49 PM]: what? dont you know about the "cleverbot"? Mehedy Hasan [8:49 PM]: Please asks about BL service related query. Enamul Hassan [8:50 PM]: i asked u, do the banglalink use "cleverbot" in their service? Mehedy Hasan [8:51 PM]: Your question is not related with Banglalink service. Enamul Hassan [8:51 PM]: oh! Enamul Hassan [8:52 PM]: of course it is related to banglalink service. Enamul Hassan [8:53 PM]: is the customer service is a banglalink service or not? Enamul Hassan [8:54 PM]: Mehedy Hasan is typing... Enamul Hassan [8:54 PM]: how long i should wait for u? Mehedy Hasan [8:54 PM]: But its must related with our service query through BL online service. Enamul Hassan [8:55 PM]: do the banglalink use "cleverbot" in their service?-- what it is related to? Mehedy Hasan [8:56 PM]: Do you have any BL service related query? Enamul Hassan [8:56 PM]: do the banglalink provide services through "cleverbot" or not? Mehedy Hasan [8:56 PM]: Do you have any BL service related query? Enamul Hassan [8:56 PM]: this is obviously a BL service related query Enamul Hassan [8:56 PM]: yes Enamul Hassan [8:57 PM]: I am asking, but u r doing fakibaji in ur work Enamul Hassan [8:57 PM]: u are not giving the answer correctly. Enamul Hassan [8:58 PM]: are you there? Mehedy Hasan [8:58 PM]: Please wait for a while. Enamul Hassan [8:59 PM]: why? Enamul Hassan [8:59 PM]: are you taking tea? Enamul Hassan [9:01 PM]: hey, u greedy man! Mehedy Hasan [9:01 PM]: We dont know about your mentioned word "cleverbot" related with BL service. Enamul Hassan [9:02 PM]: oh shit!! Mehedy Hasan [9:02 PM]: Is there anything else to know? Mehedy Hasan [9:03 PM]: Hello, are you there? Mehedy Hasan [9:03 PM]: Hello, are you there? Enamul Hassan [9:03 PM]: Who appointed u in customer service? Now i m seeing that banglalink is a store house of illiterate people!! Enamul Hassan [9:03 PM]: yes Enamul Hassan [9:03 PM]: i m here Mehedy Hasan [9:04 PM]: We are not allowed to answer except BL service query. Mehedy Hasan [9:04 PM]: Thank you for using Banglalink online chat service. Banglalink [9:04 PM]: Chat Disconnected.

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