how to get rid of scars Everybody wants a smooth, clear and even complexion and thus wants to know how to get rid of acne scars . The sad truth is, even with regular cleansing, some people will still develop acne scars, also called hyper- pigmentation by dermatologists. It is characterized by pockets of discolored skin that remain even after pimples or skin bumps have disappeared. Hyper-pigmentation can be caused by many factors that can be external or internal.