Zulily, a mom-focused website specializing in offering discounts that expire after a limited time, last week filed its papers to go public. The section in which it discusses risks to its business includes one very specific development its concerned about: the new Gmail.
Google recently altered its email service to help users sift the inbox wheat from the chaff. The company now separates emails into different tabs, potentially banishing e-commerce messages into a tab that’s less likely to be checked regularly. That’s nice for Gmail users — and not great if you run a company based on sending digital refuse to thousands of customers.
The problem has other companies nervous as well: Gilt Groupe and Groupon, for instance, have been telling customers how to get their messages to show up among the emails of higher importance as ranked by Gmail. It could be particularly bad for flash-sale sites, since a promotion could expire before a user gets around to checking out their least-used tabs.
SEE ALSO: Is the New Gmail Killing E-mail Marketing?
Zulily gets three-quarters of its Web traffic from emails or other forms of unpaid advertising. But it warns that other email providers or social media services could follow suit, or that the kind of messages it sends could at some point be caught up in anti-spam legislation.
What’s more, it’s not clear that Zulily can even afford to keep doing what it’s doing now. The company has to hire photographers, copywriters and the like to pitch itself to harried mothers who are likely getting tired of seeing the service’s emails every day, while also paying for other forms of marketing. Zulily reported $272 million in sales for the first six months of this year, more than twice as much as a year earlier. But Zulily also had to double what it was spending to generate those sales.
If the company is ever going to be profitable, its sales obviously have to outpace its costs. Zulily has managed to bring down its marketing budget, from 27% of sales to a little more than 10%. Any restrictions on spammy emails and social media activity are going to drive it into much more expensive alternatives.
SEE ALSO: Fab.com: Not So Fabulous After All?
Even without email crackdowns, the math on flash sales is questionable. Sure, people like buying heavily discounted stuff online, but that doesn’t make running those sales a good business. Groupon’s comeuppance has been well documented. Fab, which rode the same wave toward some eye-popping love from investors, recently said it was cutting a third of its staff: “We acknowledge that flash sales is a flawed business model,” Chief Executive Officer Jason Goldberg said in an email to AllThingsD.
SEE ALSO: What Gmail's New Features Do
Zulily knows investors have reason to be wary. In its filing, the company describes itself as having “a short operating history in a rapidly evolving industry that may not develop as expected, if at all.” Let’s see if Wall Street gets that message.
Have something to add to this story? Share it in the comments.
Image: Hyperdashery Badges
This article originally published at Businessweek here
Bloomberg Businessweek is a global source of business news that inspires leaders to turn ideas into action.
অনলাইনে ছড়িয়ে ছিটিয়ে থাকা কথা গুলোকেই সহজে জানবার সুবিধার জন্য একত্রিত করে আমাদের কথা । এখানে সংগৃহিত কথা গুলোর সত্ব (copyright) সম্পূর্ণভাবে সোর্স সাইটের লেখকের এবং আমাদের কথাতে প্রতিটা কথাতেই সোর্স সাইটের রেফারেন্স লিংক উধৃত আছে ।